Privacy Policy

What we collect

Only what you type into the enquiry form: your name, company, email, country, the subject you select and your message. We also receive the usual technical data a web server logs — IP address, browser, and the page you came from — which is kept for security and never used to build a profile.

Why we collect it

To answer your enquiry. That is the whole purpose. We do not add you to a mailing list, we do not sell or rent your details, and we do not use them to retarget you with advertising.

Who processes it

Form submissions are delivered by Web3Forms, a form-relay service that forwards the message to our sales mailbox and stores a copy for a limited period. Our email runs on a standard business mail provider. Both are processors acting on our instructions; neither is permitted to use your data for its own purposes.

Cookies and tracking

This site sets no advertising cookies and runs no third-party analytics. There is no tracking pixel on these pages. If that changes, this section will say so before the change goes live.

How long we keep it

An open enquiry is kept until the conversation closes. If it turned into an order, we keep it for the life of the warranty on that machine — a claim is hard to handle once the original message is gone. Beyond that, only what tax and accounting rules attach to the invoice. You can ask us to delete the enquiry at any point, and we will.

Your rights

Write to marketing@purcellcutting.com and ask. You can request a copy of what we hold, ask us to correct it, or ask us to delete it. We answer within 30 days.

Who is responsible

Shenzhen Purcell Haina Technology Co., Ltd, Longgang District, Shenzhen, China. Contact: marketing@purcellcutting.com, +1 626 742 4828.